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FAQ's

How long does it take?

Our team of artists work as fast as they can but some times of the year we are especially busy.  We shall get your custom made drawing to you in 4 to 5 days. For poster prints if you're in the US or Canada you should get your order in under 10 days.  Other countries around the world anywhere from 10 - 20 days.


What currency are MortifyMe’s prices?

All prices on our store are denominated in USD.  Although you can set certain currencies on the right-hand corner.

 

How is the portrait sent?

Digital Artwork are sent by email but Poster Print will be delivered to you.

 

What if I am not happy with my portrait?

Our artist’s have been handpicked and are the very best at what they do, however, sometimes working from a photo it is possible to miss the essence of a person.  We are always happy to make revisions until you’re 100% happy with your portrait.

 

What can I have as my background?

We have many backgrounds to choose from, but you also have the option of creating your own custom background.  As long as you’re clear with your instructions we can make it happen. 

 

Do pets count as a person?

Yes, it does.  This is because at time pets are even harder to draw for our artist’s then actual people.

 

Can I do whatever I want with my portrait?

Yes, absolutely.  Our service is fully customizable and are happy for you to make just about any request you want.

 

Can you work from more than one photo?

The more photos the better! Just make sure you’re clear about how you’d like your illustration drawn in the picture description and leave the rest up to our team. 

 

What quality should the photo I send to you be?

The better quality the photo the easier it will be for our artists to get a more accurate illustration of you.  If your photos aren’t clear enough it’s no problem.  We will shoot you an email to let you know.

  

I have a large group I need doing?

No problem at all.  Just send us an email through our contact us page and we will make it happen. 

 

Will I be charged for changes to my order after it's been made?

It is the customer's responsibility to specify all details they would like in their order in the order notes. Any details not included in the order notes will be assumed by our artist and will result in additional charges if the customer requires changes.

 

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